Account view fail
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The view looks weird. What could be the problem here?
Photo: https://fv-wohlensee.ch/wordpress/wp-content/uploads/2020/07/um-wordpress-fail.png
The page I need help with: [log in to see the link]
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Hi @bl4d30r
This issue may be because of a plugin/theme conflict. Can you please do a quick conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?
https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test
Thanks!
But if I deactivate all plugins settings are lost ?
Are there no experience values?I use the hueman pro theme with following plugins:
– 3D FlipBook – Lite Edition (version 1.9.29)
– AccessPress Anonymous Post (version 2.7.8)
– AddToAny Share Buttons (version 1.7.41)
– Admin Menu Editor Pro (version 2.11)
– Advanced Access Manager (version 6.6.0)
– Akismet Anti-Spam (version 4.1.6)
– All-in-One Event Calendar by Time.ly (version 2.6.6)
– BackupGuard Pro (version 1.4.0)
– Booking Calendar (version 9.Business.Medium.SingleSite.8.7.7)
– Custom Facebook Feed Pro – Album (version 1.0.4)
– Custom Facebook Feed Pro Personal (version 3.13.1)
– Custom Login Page Templates (version 1.0)
– Custom Recent Posts Widget (version 2.1.1)
– Disable Gutenberg (version 2.1)
– Force Regenerate Thumbnails (version 2.0.6)
– GDPR Cookie Consent (version 1.8.9)
– Google Analytics for WordPress by MonsterInsights (version 7.11.0)
– Gwolle Guestbook (version 4.0.5)
– Insert PHP Code Snippet (version 1.3.1)
– Limit Login Attempts Reloaded (version 2.15.1)
– Loco Translate (version 2.4.0)
– LoftLoader (version 2.3)
– Logo Slider WP (version 1.3.4)
– Menu Icons (version 0.12.4)
– Nimble Page Builder (version 2.1.5)
– Ninja Forms (version 3.4.24.3)
– Ninja Forms – Layout & Styles (version 3.0.28)
– Photo Gallery by Supsystic (version 1.14.9)
– Photo Gallery by Supsystic PRO (version 2.8.9)
– Simple File List Pro (version 5.1.1)
– SiteOrigin CSS (version 1.2.9)
– Staff List (version 1.3.0)
– Ultimate Member (version 2.1.6)
– WP Adverts (version 1.4.4)
– WP Adverts – Custom Fields (version 1.2.1)
– WP Adverts – Mark As Sold (version 1.0.0)
– wpDiscuz (version 7.0.6)
– WPDM – Extended Short-codes (version 2.8.2)
– WP Ultimate Recipe (version 3.12.8)
– Yoast SEO (version 14.6.1)I have followed the instructions and deactivated all plugins including changing the theme to standard.
unfortunately this is not the solution and the problem still exists.
Do you have a solution for this?Hi @bl4d30r,
Have you assigned correct Ultimate member account page in Ultimate member -> Settings -> General -> Pages? Please make sure that your Account page contains only [ultimatemember_account] shortcode.
Regards.
Yep all should be okay.
See pictures:any ideas?
Hi @bl4d30r
Have you tried creating a fresh WordPress installation with only Ultimate Member and see if the issue still occurs?
Regards,
Yes, it works with a new WordPress installation. I assumed as much. But what is the best way to find out what the problem is?
Hi @bl4d30r
Could you please check if there are any PHP error logs related to the Account page?
Regards,
How do i do that?
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