ACF field value change makes Update button vanish

Hi @nitrospectide

Thanks for using our plugin.

Please note that support for ACF is a part of our Pro version. We would love to investigate this issue, do you mind open a support ticket in our website?

https://publishpress.com/new-support-ticket/

Thanks,

That’s the interesting bit. We are not using the Pro version. I am not trying to create a revision on an ACF value. I just have your free version installed, and it has been used to create revisions on some of our posts – the main content – not ACFs. But our problem is that on this one post type, we ran into this strange situation where simply changing the value of this one ACF (no other ACFs on this post cause the problem) makes the Update button disappear, and it will only let us schedule a revision.

@nitrospectide That is indeed interesting. Could you please let me know what type of ACF fields are being used? Is it Text field or anything else?

The ACF field that causes this glitch is:

Text field / Field Name: id / No validation or conditional logic / all other settings: default

It’s inside a group with Field Name: booth_info

@nitrospectide For some reason I couldn’t replicate this. Can you please check if there is a plugin conflict here? You could do that by deactivate all plugins except PublishPress Revisions and ACF, then try it again. See if you still could replicate it.

Thanks,

I will need to spin up a dev copy of my site, so I can test this and get back to you.

@nitrospectide Yes please test on staging/dev site, and not on your live site.

Well now I’m baffled. I ran off a test site, checked this, and the glitch doesn’t happen there. Both sites are on the same host, same environment.

@nitrospectide Does both sites have same plugins?

Yes. The test site is a duplicate of yesterday’s live site backup – so everything is identical.

@nitrospectide Does that including the PHP version the same?

Both are running PHP 8.2.

@nitrospectide How about web server? Is there any difference between them? Like one of them Apache and one of them nginx?

All the same. I’m puzzled.

@nitrospectide I will not be able to pinpoint the exact issue without proper troubleshooting. Unfortunately, investigating directly on the site is part of our Pro user support. If you decided to purchase our Pro version, you could open a ticket on https://publishpress.com/new-support-ticket/ and we will be able to help you there.