Action after submission text doesn’t show

  • Resolved stijnvh91

    (@stijnvh91)


    7 years, 11 months ago

    Hello,

    The text I want to be shown after a form has been filled in only shows when I’m logged in to the backend of my WP site. When a random visitor fills in and sends the form, the confirmation text doesn’t show. Do you have a solution to this problem?

    Thanks in advance.

    Stijn

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi @stijnvh91!

    Do you have any cache plugins installed to your WordPress website? Usually this conflict occurs with WP Super Cache. If you do have it installed, please try adding an exception for your pages which contain forms.

    This can be done under Advanced tab of WP Super Cache Settings. Use Accepted Filenames & Rejected URIs option to add the exceptions.

    If your form URL looks like this:
    https://yourdomain.com/contact-us/

    you can add /contact-us/ and it will be configured as an exception. Let us know if this helps.

    Thanks! Have a wonderful day!

    Thread Starter stijnvh91

    (@stijnvh91)

    This solved the problem, thanks!

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hey @stijnvh91!

    That’s wonderful to know! We are glad the problem has been sorted out.

    If you have a few minutes, could you please share your feedback for Form Maker on www.ads-software.com? We greatly appreciate your comments!

    Let me give you the link: https://www.ads-software.com/support/plugin/form-maker/reviews/
    Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)
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