Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Icegram

    (@icegram)

    Hi Doland,

    Please write us to “[email protected]” with your site details.
    We need to check, what targeting rules you set for the campaign.

    Thank you,
    Team Icegram

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @icegram, please take more time to debug the issue here on the forum before you ask to use private support. That should be at an absolute last resort. If someone is asking for help on these forums then you should respect that and provide support here.

    Plugin Author Icegram

    (@icegram)

    Hi Doland,

    Targeting rules only apply once the campaign is published.
    Have you published it?

    Can you share the link to the page(your site), where you have set the campaign/ message?

    Thank you,
    Team Icegram.

    I was having the same problem. I was afraid to publish though because I couldn’t get it to work properly in a preview. (And I published it earlier and had a hard time taking it off my site when it didn’t work how I wanted it to.)

    So are you saying that the targeting rules (including establishing a target link and when the pop up occurs) only work once you are out of preview mode?

Viewing 4 replies - 1 through 4 (of 4 total)
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