Thanks that worked!
Yeah I had customised the From name in Easy WP SMTP ages ago (been using it a while) and i was surprised it didn’t work in this case (like it normally does). However, i don’t have “Force From Name Replacement” checked. For CF7 and other emailing needs Easy SMTP seems to change the from field anyway.
Actually customising in the way you mentioned was better for me, as each action->email goes to different people, with a different sender name.
Love the very helpful information you’ve replied with! I’d up that review star ranking if i could ??
Thanks again for your time and help!