Action Failed: Unable to update the status to in-progress

  • Resolved fortafy

    (@fortafy)


    10 months, 3 weeks ago

    We are getting a ton of failed jobs due to this error: “action failed via WP Cron: Unable to update the status of action 3402691 to in-progress.” and this error: “action failed via Admin List Table: Unable to update the status of action 3409762 to in-progress.”

    What would prevent the status from being updated?

    Note: This is not related to Woocommerce. We are using Action Scheduler for other cron jobs.

    • This topic was modified 10 months, 3 weeks ago by fortafy.
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  • Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hello,

    In this situation, a common cause for the inability to update the status of actions could be related to database access permissions or conflicts with other plugins that might be influencing the Action Scheduler’s operations. It’s also possible that server resource limitations or communication issues with the database could be resulting in these failed updates.

    To troubleshoot this problem, you may want to consider the following steps:

    1. Ensure that your database user has sufficient permissions to modify the tables used by the Action Scheduler.
    2. Check for any plugin conflicts by deactivating other plugins temporarily to see if the issue persists.
    3. Increase the server’s resource limits, such as memory and execution time, to ensure that the jobs can run to completion.

Viewing 1 replies (of 1 total)
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