Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter shoive

    (@shoive)

    It’s happening for the past few days

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @shoive,

    Thank you for reaching out — we’re happy to help!

    “Past due” actions can mean that the scheduler has not run as expected, which could point to a problem with WP Cron. This can happen for a variety of reasons, such as a server outage or an error with a plugin or theme.

    Can you please navigate to?WooCommerce > Status > Action Scheduler?and attach a screenshot of these past-due actions? You can use?https://prnt.sc/?or?https://snipboard.io?to share screenshots here.

    I found a helpful?guide that explains more?and has the next steps to resolve the issue, including installing the?WP Control plugin.?
    ?
    Please let us know how it goes.

    Cheers!

    Thread Starter shoive

    (@shoive)

    here’s the screenshot you’ve asked for:
    https://prnt.sc/Iz46Tpu9QkZN

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey @shoive ,

    It’s worth noting that due to?how WP Cron works, it’s not uncommon for WP Cron to have a few?past-due?actions, as tasks sometimes miss their scheduled dates.

    However, if you notice multiple past-due actions that are more than a day old, this could signal a potential issue with WP Cron on your site. When WP Cron isn’t functioning properly, it may affect tasks such as database updates and other background processes.

    To help resolve this, could you please navigate to?WooCommerce → Status → Scheduled Actions → Pending?and try running the pending actions manually?

    Also, have you managed to go through the guide @rajeshml previously shared? If not, please can you go through this and see if the steps there provide a solution?

    https://woocommerce.com/document/subscriptions/develop/complete-guide-to-scheduled-events-with-subscriptions/#debugging-wp-cron

    Let us know how this goes!

    Thread Starter shoive

    (@shoive)

    here’s the screenshot
    https://prnt.sc/aFM9hqdejiAx
    and I’ve gone through @rajeshml’s suggestion and after installing the WP Control plugin I am seeing a lot of pending events are not running since last 2 weeks:
    https://prnt.sc/FlFjpFpyj6UZ

    • This reply was modified 1 month ago by shoive.
    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello shoive,

    Thank you for your reply.

    I noticed a 403 error in the screenshot, which indicates there may be an issue at the server level.
    Could you reach out to your hosting provider and ask if anything is affecting the WP Cron functionality?

    Let me know about their response.

    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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