Action Scheduler: 5521 past-due

Hi there,

The “5521 past-due actions” notice from Action Scheduler suggests that scheduled tasks in WooCommerce are not running as expected. This might affect store performance, including delays in actions like “Add to Cart.”

Please try manually running all scheduled actions via WooCommerce > Status > Scheduled Actions and see if the issue persists.

Additionally, you may install the WP Crontrol plugin to check if there are any issues with scheduled tasks and identify why the actions are past due.

Also, If you still face the issue, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report?which you can find via WooCommerce > Status
• Fatal error logs?(if any) under WooCommerce > Status > Logs.

Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

Let me know how it goes!

Hi

I can see total like this:

https://prnt.sc/z2O3QRUnZOJ6

I am confused why this is showing large number of actions ? like 220309

this is high i think so ? Please advice

Hi

Why is it showing same action again and again ?

https://prnt.sc/cpBv_PSz0bLu

Thanks

Hi @make-carlos ,

Thanks for sharing the screenshots! A high number of scheduled actions, especially if they are repeating, could indicate an issue with Action Scheduler. This might be caused by a stuck process, plugin conflict, or cron job issues.

Please try the following steps:

1. Manually Run Pending Actions: Go to WooCommerce > Status > Scheduled Actions, filter for Pending actions, and run them manually to see if they clear.

2. Check for Stuck or Looping Actions: If you see the same action repeatedly scheduled, it could be caused by a plugin. Try deactivating plugins one by one to identify the source.

3. Verify WP-Cron is Working: Install the WP Crontrol plugin and check if WP-Cron is running as expected. If it’s disabled, you may need to enable it in your site’s configuration.

Thank you.

Hi @mahfuzurwp

Payment plugin:
1) WooPayments

below actions are in loop:
woocommerce_payments
wcpay_update_compatibility_data
wcpay_webhook_fetch_events

That means woocommerce_payments showing 500+ time
wcpay_update_compatibility_data 500+ time
wcpay_webhook_fetch_events: 500+ time

How can delete all those repeated actions ?

Please advice

Hi there,

Thanks for sharing the details! It looks like scheduled actions related to WooPayments are looping, which could be due to a stuck process or a conflict. You can try the following steps to delete these repeated actions:1. Bulk Delete Actions via Scheduled Actions Screen

You can manually delete the repeating actions from the WooCommerce Action Scheduler:

• Go to WooCommerce > Status > Scheduled Actions.
• Use the search bar to look for woocommerce_payments, wcpay_update_compatibility_data, and wcpay_webhook_fetch_events.
• Select them in bulk and choose Cancel or Delete from the dropdown.

Alernativelly, you can use WP-CLI to delete actions in bulk.

To do this, you would need to run the command?action-scheduler clean?in your terminal. Please be aware that this will delete all actions, so only use this if you’re sure you want to delete everything. For more details you can use this article.
https://actionscheduler.org/wp-cli/

If you’re not comfortable using?WP-CLI, you might want to?consider hiring a developer?to assist you.

Since this issue involves WooPayments, try temporarily deactivating other plugins to check if something is interfering with scheduled actions. If the issue persists, you may need to reach out to WooPayments support for further assistance.

Let me know if you need further guidance!

Hi
Thank you for your reply. If i delete everything does required actions will appear again after refresh the page ? How those actions will appear again after deleted everything ?

Thanks
Make

Hello Make carlos,

Thank you for your reply.

I understand you are facing issue with Scheduled Actions related to WooPayments.

Since we have determined that this problem is related to WooPayments, I suggest we move this troubleshooting to the?WooPayments support forum. Please create a new topic and include this thread’s link so we can review the conversation history if needed.

When you create a new topic, please share your site’s System Status Report.
You can paste it into https://pastebin.com and share the link there.

Best regards.

• This reply was modified 3 days, 18 hours ago by Zubair Zahid (woo-hc). Reason: Rewrite