• Resolved rblinco

    (@rblinco)


    I have an issue where the plugin appears to be creating an error that is being logged in cPanel every minute leading to very large error_log files over time. Had to delete a 400MB file. Installed the plugin on two different sites with same effect. Am I missing something in my server’s php settings?

    Apart from this, the plugin is working exactly as I imagine it should.

    I have the latest version of the plugin and WordPress, php 8.3.

    [06-Aug-2024 03:31:41 UTC] PHP Fatal error: Uncaught RuntimeException: Unable to claim actions. Database error: Table ‘indevelopmentdiy_wp712.wpq3_actionscheduler_actions’ doesn’t exist. in /home/indevelopmentdiy/public_html/wp-content/plugins/simply-schedule-appointments/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:944 Stack trace: #0 /home/indevelopmentdiy/public_html/wp-content/plugins/simply-schedule-appointments/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php(801): ActionScheduler_DBStore->claim_actions() #1 /home/indevelopmentdiy/public_html/wp-content/plugins/simply-schedule-appointments/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(221): ActionScheduler_DBStore->stake_claim() #2 /home/indevelopmentdiy/public_html/wp-content/plugins/simply-schedule-appointments/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(160): ActionScheduler_HybridStore->stake_claim() #3 /home/indevelopmentdiy/public_html/wp-content/plugins/simply-schedule-appointments/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(139): ActionScheduler_QueueRunner->do_batch() #4 /home/indevelopmentdiy/public_html/wp-includes/class-wp-hook.php(324): ActionScheduler_QueueRunner->run() #5 /home/indevelopmentdiy/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #6 /home/indevelopmentdiy/public_html/wp-includes/plugin.php(565): WP_Hook->do_action() #7 /home/indevelopmentdiy/public_html/wp-cron.php(191): do_action_ref_array() #8 {main}

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Cyn

    (@cyn92)

    Hello @rblinco! That’s certainly rather strange. Are you able to reach out to us at [email protected] so we can further troubleshoot this?

    Thread Starter rblinco

    (@rblinco)

    Solved part of the problem I think. Database was missing the tables…

    actionscheduler_actions, actionscheduler_groups, actionscheduler_logs, actionscheduler_claims

    For some reason SSA plugin did not create the tables when the plugin was installed. I tried installing SSA plugin on a third development site and all the ssa prefixed tables as well as the actionscheduler tables were created.

    To resolve the missing tables issue on my original site, I installed the Action Scheduler plugin and ran it from the tools menu. It detected there were missing tables and then created them.

    In the short time I’ve been monitoring the error_log since adding the tables, no new errors have been logged.

    I still do not know why on the original site the actionscheduler tables were not created when installing SSA plugin. But for the time being the bigger issue has been resolved.

    Thread Starter rblinco

    (@rblinco)

    Update – no more errors reported, problem is resolved. Have made attempts to replicate the problem but in all instances, SSA plugin created all the tables in the database it should have.

    I think the initial problem must have been a unique combination of factors which will most likely remain unknown given all the variables of WordPress, server environment, themes, plugins etc.

    Thanks to SSA support for keeping in touch

    Plugin Support Cyn

    (@cyn92)

    Hello @rblinco, Thanks for sharing that with us! Please let us know if you have any more questions or run into any more issues, we’re always happy to help ??

Viewing 4 replies - 1 through 4 (of 4 total)
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