‘ActionScheduler_DataController’ not found while updating Woocommerce

  • Resolved fotinos

    (@fotinos)


    2 years, 7 months ago

    Hi,

    Sometimes while Woocommerce is updating I get an error in my email but once woocommerce is updated my site is back to running smoothly. So it’s only happening for 1-2 seconds I guess.

    Error details:

    – type E_ERROR
    – Uncaught Error: Class ‘ActionScheduler_DataController’ not found in [location]

    I think this is normal while updating Woocommerce on a live server and no reason to worry. Can somebody confirm?

    Kuddos for the great software!

    Best!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @fotinos,

    Thank you for reaching out and we appreciate your feedback.

    This type of error usually is generated when the WooCommerce installation is not complete. Specifically, yours is related to the Action Scheduler package.

    This could be caused by several reasons. We’re going to need a few more details to help you further:

    • System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter fotinos

    (@fotinos)

    Hi @rainfallnixfig – thank you for the quick response!

    Wanted to ask one more question before going through the effort of sharing the logs.

    This is not an ongoing error. It only appeared WHILE I was updating Woocommerce and there are no additional logs or any errors / warnings under the system status. Now that woocommerce is updated to the latest version there are no additional errors.

    Could that error just be normal behaviour, considering it only happened while I was updating woocommerce to the latest version?

    Thank you for this fantastic software!

    Best,

    • This reply was modified 2 years, 7 months ago by fotinos.

    Hi @fotinos

    I understand what you are saying, with the information that we have so far it is not possible to confirm.

    If you would like us to check further please provide the information requested previously by Mirko, of course, you can redact any sensitive information since this is a public forum and anyone is able to help ??

    Let us know if there are any questions.

    Best.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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