Activate failed https://ctct.katz.co throttled

  • I had problems updating to version 4.1.1 so I removed the entire plugin and installed it again. Now it seems https://ctct.katz.co/ is being throttled by the SiteGround provider which is being hit to authorize the oauth token. This is making it now possible to activate my plugin at all. Is there any manual authorization I can perform with a token from ConstantContact so I can get my site back up and running?

    • This topic was modified 8 years, 3 months ago by azhomebrewers.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter azhomebrewers

    (@azhomebrewers)

    It seems the throttling is done but now when I “Allow” nothing happens. I’m sent back to the plugin page and it is still not connected.

    I have attempted to disable all of my plugins, except for CTCT, and it still encounters the same problem. Any suggestions on how to get the authorization to work?

    • This reply was modified 8 years, 3 months ago by azhomebrewers.
    Thread Starter azhomebrewers

    (@azhomebrewers)

    I have found “cURL error 60: SSL certificate problem: unable to get local issuer certificate (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)” in the ctct_token_response parameter in the wp_options table. Is this error from my host or katz.co? I’ve attempted to add my cabundle to the curl.cainfo parameter with no luck.

    Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Hristo from SG here, I would recommend that you open a ticket in your Help Desk so our guys look at the logs and assist you with that ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Activate failed https://ctct.katz.co throttled’ is closed to new replies.