Activate notification when already activated

  • Resolved supton

    (@supton)


    1 month, 1 week ago

    When in admin, there is a notification: ReviewX Pro?requires?ReviewX?core plugin to be installed. Please get the plugin now! with an Activate button, but the plugin is already installed and activated. If I try to go to the plugin page via left hand admin menu, the page hangs and then I get ‘too many redirects’ error message.

    If I try to activate it again, I get the following page: Sorry, you are not allowed to access this page.

    • This topic was modified 1 month, 1 week ago by supton.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hi @supton ,

    Thanks for reporting the issue.

    Actually the latest version of ReviewX plugin doesn’t require the separate Pro plugin anymore thus its showing the notice.

    Please deactivate the ReviewX Pro plugin and the notice will go away.

    Best regards,

    Sabbir, Team ReviewX

    Thread Starter supton

    (@supton)

    Thanks Sabbir, that’s now sorted.

    ??

    Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    You’re always welcome ??

    Thread Starter supton

    (@supton)

    Hi Sabbir, quick question. Is it okay to delete the deactivated pro plugin version?

    Plugin Contributor Mahamudul Hasan Rubel

    (@mhrubel)

    Hi @supton ,

    As my teammate mentioned, the ReviewX plugin does not require a separate Pro plugin.

    You can safely delete the plugin without any issues.

    Best regards,
    Mahamudul Hasan Rubel
    Team ReviewX

Viewing 5 replies - 1 through 5 (of 5 total)
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