• Resolved zubairmirza

    (@zubairmirza)


    Hi,
    I am using Popup by Supsystic but when i activate this plugin wordpress bar and other form plugin are not working. please help me this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @zubairmirza
    We tried to reproduce your problems on our testing servers and didn’t have any luck. So most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme.
    More useful information you can find here: https://supsystic.com/tips-for-solving-issues-faster/
    Afterwards let us know about the result. This will help our developers to solve your problem faster.

    Thread Starter zubairmirza

    (@zubairmirza)

    https://www.thrivetraders.com/
    This is my website I am using plugin on subscribe button but popup are not showing and also when this plugin is activate wordpress bar and ninja forms are not showing on landing page.

    • This reply was modified 6 years, 5 months ago by zubairmirza.
    Plugin Author supsystic

    (@supsysticcom)

    Have you tried to check conflict with other plugins or your website theme?
    Even without Popup plugin there are a lot of JS errors on home page in browser console (press F12 to open it): https://prntscr.com/l1izsr – that errors can prevent proper loading of other scripts.

Viewing 3 replies - 1 through 3 (of 3 total)
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