Activate Tabs

  • Hello Everyone, I’m in the process of optimizing a clients WP site. Their designer has disabled the Plugins, Settings, Appearance and other tabs in the admin. Now the designer is not returning the clients emails and I wanted to know if there is a way to enable the plugins and other tabs without the designer?

    I think they may have set themselves as the admin and given the clients a different login.

    Just wanted to know what would be the best solution or the next step we need to take to make sure they can have access to the Plugins and Settings area.

    Thanks so much in advance.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Using PhpMyadmin (or another MySQL managament tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called “wp_capabilities” for your (or your client’s) user_id. Change the meta-value for this record to:

    a:1:{s:13:"administrator";b:1;}

    Thread Starter myseogal

    (@myseogal)

    Thanks so much! I’ll give it a try.

    Thread Starter myseogal

    (@myseogal)

    Hello,

    I have located my clients files in their cpanel. Which file would the wp_usermeta table?

    Here are the folders I see:

    wp_admin
    wp-content
    wp-includes

    Should this folder wp_usermeta be in any of the above folders?

    It’s in the database – not in any files.

    Thread Starter myseogal

    (@myseogal)

    Thanks so much for your tip! It worked perfectly : )

Viewing 5 replies - 1 through 5 (of 5 total)
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