Activating plugin causes white page of doom with current theme

  • westweb

    (@westweb)


    12 years ago

    Hi,

    I really want to use this plugin for a client’s site I’m building, but when I activate the plugin the screen goes white in both the admin and the front end. The only way I can get rid of the problem is by deleting the Dropdown Menus folder via FTP.

    This problem doesn’t occur when I tried it with TwentyEleven theme activated, so I assume it’s a problem with the theme I’m using. But just wondering if you’ve come across this problem before and what might be causing it/what I can do to prevent it? It would be handy to be able to give some info to the theme developer.

    The theme I’m using is Pinpoint by SwiftPSD (https://www.swiftpsd.com)

    Thanks in advance for your help.

    Alysia

    https://www.ads-software.com/extend/plugins/dropdown-menus/

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