• Resolved dutchallianz

    (@dutchallianz)


    Hi,

    I’m finding problems with the plugin. When the plugin is activated, i can’t reach the website. If the plugin is deactivated i can reach my website and login to the wordpress cms. What can i do to activated it and that the website will work?

    looking to hear from you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dave McHale

    (@dmchale)

    Hi @dutchallianz

    Thanks for using the plugin, sorry to hear you are running into issues though. The plugin should not block access to your whole website, so it sounds like another error is occurring. Have you tried enabling WP_DEBUG to see what error(s) are being thrown? Have you tried testing with all other plugins disabled? It sounds like there may be a plugin/theme conflict or an issue with your hosting environment in general. Can you provide more information about your setup? What version of WordPress, what version of PHP are you running, etc?

    Cheers

    Thread Starter dutchallianz

    (@dutchallianz)

    Hi Dave,

    Thanks for your reply. As a theme I use phlox. I have deactivated most of the plugins. except woocommerce, elementor, cartflows & page builder. the rest I turned all off. I use the latest version of wordpress and php 7.3

    Plugin Author Dave McHale

    (@dmchale)

    Is there an actual error happening, or is the whole screen simply white? And have you tried enabling WP_DEBUG yet to see if anything is in your error log? That may tell us where the smoking gun is.

    Thread Starter dutchallianz

    (@dutchallianz)

    Fatal error:strict_types declaration must be the very first statement in the script in:plugins/woocommerce/lib/packages/League/Container/Container.php on line 1

    I think is the woocommerce plugin. Any suggestion what is going on?

    Plugin Author Dave McHale

    (@dmchale)

    Hmm, there are no known issues with WooCommerce. Can you reply with the WooCommerce system status report? Maybe I can see if there’s an issue with a particular version. https://www.wpdesk.net/docs/how-to-get-woocommerce-system-status/

    Thread Starter dutchallianz

    (@dutchallianz)

    Thanks Dave,

    it’s a version problem. I have found out that more people are facing this problem. I also started a topic at the woocommerce support. so i’m waiting for there reaction.

    Thanks for your help and time!

    Cheers

    Plugin Author Dave McHale

    (@dmchale)

    Okay thanks for letting me know. I’ll mark this as resolved for now since it doesn’t seem to be an issue with this plugin, but let me know if there’s anything we need to know for a future update. Take care!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Activating the plugin, website won’t work’ is closed to new replies.