Activation error

  • Resolved [email protected]

    (@scrappyhuborg)


    1 year, 3 months ago

    I’m trying to evaluate this as a possible solution for a client, and sort of have the most useless error … I install via the Plugin’s page on a fresh install ( ie. no other plugins at all, just this ), in the log this error comes up:

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    [client 192.168.1.67:54005] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘()' at line 1 for query ALTER TABLE wp_ssa_appointment_type_labels ADD () made by require_once(‘wp-admin/admin.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, SSA_Upgrade->migrations, SSA_Upgrade->migrate_to_version_6_1_5, SSA_Upgrade->migrate_appointment_type_labels, TD_DB_Model->create_table, dbDelta, referer: https://svips/wp-admin/plugin-install.php?s=Simply%2520Schedule&tab=search&type=term
    —

    And if I go to the created Appointments link in the dash board, it just gives me a ‘cute fox’ with a message:

    —

    Oh, for fox sake

    We ran into a problem: Not Found

    —

    Not a particularly auspicious start ??

    The error doesn’t seem to pertain to PHP version, but …


    —

    php -v

    PHP 8.1.2-1ubuntu2.14 (cli) (built: Aug 18 2023 11:41:11) (NTS)
    Copyright (c) The PHP Group
    Zend Engine v4.1.2, Copyright (c) Zend Technologies
    with Zend OPcache v8.1.2-1ubuntu2.14, Copyright (c), by Zend Technologies

    —

    MySQL version:

    Server version: 10.6.12-MariaDB-0ubuntu0.22.04.1 Ubuntu 22.04

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter [email protected]

    (@scrappyhuborg)

    Not sure if this helps, or points to something, but:

    MariaDB [svips]> select * from wp_options where option_name = 'ssa_plugin_version';
+-----------+--------------------+--------------+----------+
| option_id | option_name        | option_value | autoload |
+-----------+--------------------+--------------+----------+
|       159 | ssa_plugin_version | 1.6.5.18     | no       |
+-----------+--------------------+--------------+----------+
1 row in set (0.001 sec)

MariaDB [svips]> select * from wp_options where option_name = 'ssa_versions';
+-----------+--------------+---------------------------------+----------+
| option_id | option_name  | option_value                    | autoload |
+-----------+--------------+---------------------------------+----------+
|       156 | ssa_versions | {"2023-08-24 05:03:34":"6.5.4"} | yes      |
+-----------+--------------+---------------------------------+----------+
1 row in set (0.001 sec)

    If it already at 6.5.4, why is it trying to migrate to it?

    Plugin Support Cyn

    (@cyn92)

    Hello @scrappyhuborg! We’re sorry to hear you ran into that issue ?? To confirm, this happens when you visit your WP-Admin dashboard > Appointments? Is there any other page you’re able to access within SSA, or is all of SSA displaying that?

    To further troubleshoot this, can you please email?[email protected]?with the subject line “Fox Sake Error”? This way, we can tag this, and our team can investigate this as soon as possible.?

Viewing 2 replies - 1 through 2 (of 2 total)
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