Activation on a Multisite network wide => fatal error

  • Resolved Sébastien SERRE

    (@sebastienserre)


    3 years, 6 months ago

    Hello,

    I’m currently developing a website on a WordPress Multisite. I’d like to activate your plugin on he entire network.
    All is OK for an activation website per website but if I want to activate it on the entire network, I fall in a fatale error: 

    [16-Apr-2021 15:55:00 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function pum_is_func_disabled() in /var/www/albi-2021/wp-content/plugins/popup-maker/classes/Install.php:58
Stack trace:
#0 /var/www/albi-2021/wp-content/plugins/popup-maker/classes/Install.php(22): PUM_Install::do_multisite(true, Array)
#1 /var/www/albi-2021/wp-includes/class-wp-hook.php(292): PUM_Install::activate_plugin(true)
#2 /var/www/albi-2021/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
#3 /var/www/albi-2021/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /var/www/albi-2021/wp-admin/includes/plugin.php(701): do_action('activate_popup-...', true)
#5 /var/www/albi-2021/wp-admin/plugins.php(58): activate_plugin('popup-maker/pop...', 'https://albi202...', true)
#6 /var/www/albi-2021/wp-admin/network/plugins.php(13): require('/var/www/albi-2...')
#7 {main}
  thrown in /var/www/albi-2021/wp-content/plugins/popup-maker/classes/Install.php on line 58
Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    Hi @sebastienserre – sorry to hear that you are experiencing these errors.

    Please be advised: if this is a multi-network + multi-site install you would need to activate the license on site 0 (the first one that existed before you converted to network/multisite mode).

    As long as it is active there you will get updates properly via auto-updates which would upgrade all sites using it.

    I hope that clarifies your problem.

    If you have any other questions just let us know!

    Thread Starter Sébastien SERRE

    (@sebastienserre)

    Hello @mariatogonon

    I do not speak about the license but the plugin itself.

    I’m trying to activate it through the entire Network, on network level, and it fell in this fatal error.

    I have to activate the plugin website per website and this is not what I want…

    Bel

    (@belimperial)

    Hello @sebastienserre

    We apologize for the inconvenience caused. I escalated the issue to our lead developer and forwarded the error as well.

    As soon as we receive new information, we will immediately update you.

    Thank you for your kind understanding on this matter.

Viewing 3 replies - 1 through 3 (of 3 total)
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