Active PHP session – loopback request fail

  • Resolved dsc1978

    (@dsc1978)


    4 years, 4 months ago

    I have been trying to diagnose WordPresses Site Health warning of:

    3 critical issues:
    -An active PHP session was detected
    -The REST API encountered an error
    -Your site could not complete a loopback request

    I have deactivated every plugin other than WooCommerce and all Namaste plugins to try and determine which plugin is causing the problem.

    I am using 7 Kiboko Labs plugins for this site. They are:

    – Namaste! Connect
    – Namaste! LMS
    – Namaste! LMS Bridge for Woocommerce
    – Namaste! PRO
    – Namaste! Reports
    – PDF Bridge
    – Watu Quiz

    Do you have any suggestions for me so that I can resolve the loopback issue?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Bob

    (@prasunsen)

    We cannot reproduce such issue with any of these plugins. You need to isolate it down to one plugin so we can investigate further. Also do make sure you have the latest versions.

    Thread Starter dsc1978

    (@dsc1978)

    I will continue to deactivate the Namaste plugins in hope to find the one.

    All plugins are up to date as well as WordPress.

    I have the site setup on a staging platform so that I can diagnose the issue without interrupting the main site.

    Thread Starter dsc1978

    (@dsc1978)

    To confirm, with all plugins deactivated, the loopback issue is no longer present.

    Thread Starter dsc1978

    (@dsc1978)

    The issue returned with Namaste Connect

    Namaste! Connect
    Deactivate
    Communication & Notifications Plugin for Namaste! LMS. This plugin works only when Namaste! LMS is installed and active

    Version 0.9.2 | By Kiboko Labs | Visit plugin site

    Thread Starter dsc1978

    (@dsc1978)

    And also returns with Namaste Reports

    Namaste! Reports
    Activate | Delete
    Advanced reports plugin for Namaste! LMS

    Version 0.9 | By Kiboko Labs | Visit plugin site

    Plugin Author Bob

    (@prasunsen)

    These versions are old. Please contact support by email to get the latest versions or a discount code in case you have to renew.

    Thread Starter dsc1978

    (@dsc1978)

    Thank you!

    I have asked the site owner to renew and then will do the upgrades.

    Thread Starter dsc1978

    (@dsc1978)

    Hello,

    To confirm, the updates plugins have solved the problem.

    Thank you for your prompt support.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Active PHP session – loopback request fail’ is closed to new replies.