ActiveCampaign Integration stopped working

  • Resolved lordcommander

    (@lordcommander)


    4 years, 4 months ago

    Hi,

    Is there a limit with how many forms can integrate into one ActiveCampaign list?

    I had one form working perfectly, with ActiveCampaign sending quote emails by way of an automated trigger that fires when Forminator sends the contact through to a specific list with a specific tag (due to a quirk with how AC automation works).

    As soon as I integrate a second version of the form, however, this breaks and the contact is sent through to AC but it isn’t subscribed to a list or sent any emails, as the tags don’t get applied (even though the tags are listed in the integrations section). Everything about the form itself is the same with the same fields, it just redirects to a different thank you page.

    The reason I’m doing this is because I want to A/B test a few variations of the landing page, but with the exact same form. However, I need the different forms as they redirect to different thank you pages for conversion tracking between the different versions.

    Is there an easier way to do this? E,g on submission an onClick/Successful Submit event can be triggered instead of relying on adding conversion tracking code to a separate thank you page the forms redirect to?

    This would be both for onClick or Redirection based conversions in Google Adwords, and also Google Analytics Goals.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    hi @lordcommander,

    There shouldn’t be any limits with how many forms can be connected to a list. I gave a quick test and I wasn’t able to replicate any such issues when tested. The submissions from different forms do get subscribed in the list.

    As soon as I integrate a second version of the form, however, this breaks and the contact is sent through to AC but it isn’t subscribed to a list or sent any emails, as the tags don’t get applied (even though the tags are listed in the integrations section). Everything about the form itself is the same with the same fields, it just redirects to a different thank you page.

    Does it work if you try to connect to a new list? This should give a better idea regarding whats missed when comparing both the lists.

    Is there an easier way to do this?

    Unfortunately, there isn’t any out of the box setting in Forminator regarding A/B Testing. I’m afraid, I don’t see an easy workaround regarding this, I’m checking with our developer to see if there is any workarounds that could be suggested.

    Fortunately, our team is already considering A/B testing as a feature down the plugin’s roadmap at the moment I’m afraid there isn’t any ETA that but can confirm its something which our developers are looking forward to implementing.

    Kind Regards,
    Nithin

    Thread Starter lordcommander

    (@lordcommander)

    Hi Nithin,

    I’m dumb founded. I’ve unpublished all forms, revoked all integrations and then re-published just the main and a secondary form, and integrated them into separate lists in ActiveCampaign, but still nothing.

    The contacts don’t appear to be even getting pushed into AC now.

    The only things I’m doing differently are:
    1. Changed the form to redirect on the same tab instead of an inline message (as I need Google conversion tags to fire off based off different code tags on each landing page) – otherwise I would have just left it on the Inline Message option.

    And I updated the code provided to me earlier by your devs to prevent decimals in certain number fields. It previously just looked up form ID 54043, but I added in the remaining form IDs 54186, 54187, 54188. Removing these again did nothing. Even removing the whole code block didn’t do anything in terms of sending the form into active campaign.

    Is there a way I can see API errors forminator receives?

    // Force Forminator number fields to integer in mini uPBX quote form
add_filter( 'forminator_cform_render_fields', function( $wrappers, $form_id ){
        $form_ids = array( 54043, 54186, 54187, 54188 );
        if ( ! in_array( $form_id, $form_ids ) ) {
                return $wrappers;
        }
        add_filter( 'forminator_field_number_markup', function( $html, $field_id ){
                $list_field_ids = array('forminator-field-number-3', 'forminator-field-number-1', 'forminator-field-number-2', 'forminator-field-number-4');
                if( in_array( $field_id, $list_field_ids ) ){
                        $html = str_replace('<input', '<input step="1"', $html);
                }
                return $html;
        }, 10, 2 );
        return $wrappers;
}, 20, 2 );

    Thanks,
    Chris

    • This reply was modified 4 years, 4 months ago by lordcommander.
    Thread Starter lordcommander

    (@lordcommander)

    Nevermind, found the issue thanks.
    Was something to do with special form fields.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @lordcommander

    I understand that you found the solution so I’ll mark this ticket as resolved for now. In case you’d still have any questions or needed assistance, let us know and we’ll get back to it right away.

    Best regards,
    Adam

Viewing 4 replies - 1 through 4 (of 4 total)
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