Ad cookies consent missing

  • Resolved alexbellec

    (@alexbellec)


    2 months, 3 weeks ago

    Good morning,

    I use the free version of Complianz as well as Google Tag Manager on my website.

    I followed all the installation steps and I don’t understand why Google Analytics tells me that some cookies are missing consent. (These are important cookies since they are linked to advertising) :

    Analytics_storage
    Ad_storage
    Ad_user_data
    Ad_personalization

    When Complainz scans my site, I get the impression that it can’t find them. But maybe I’ wrong and it’s something else.

    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter alexbellec

    (@alexbellec)

    UPDATE

    I followed all those steps : https://complianz.io/simplified-guide-to-google-consent-mode-v2/

    I subscribed the paid version of Complianz to check the checkbox “Activate Google consent mode v2”

    Situation is still the same. GA4 tells me Analytics_storage, Ad_storage, Ad_user_data, Ad_personalization consents are missing.

    Plugin Support antoiub

    (@antoiub)

    Hello @alexbellec ,

    Thank you for reaching out. Since you are now a Premium user (thank you very much), due to the WordPress forum guidelines, we can only assist you via our ticketing platform. You can find it at complianz.io/support.

    Thanks very much, looking forward to hearing from you soon.

Viewing 2 replies - 1 through 2 (of 2 total)
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