Ad Inserter crashes editor with Kadence Block

  • Resolved crpeng

    (@crpeng)


    3 years, 8 months ago

    I am using Kadence Theme. Kadence Blocks like Advance Heading, Row Layout would crash when switching view from Desktop to Mobile.

    Steps to Reproduce Error.
    1. Insert a Kadence Advanced Heading block
    2. On the right panel for editing block properties, click on the mobile icon.
    3. Editor crashes, with option to Copy Text or Copy Error.

    I have temporarily disabled Ad Inserter.

    PS: This never happened before. I noticed Ad Inserter was updated 7 days ago.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Spacetime

    (@spacetime)

    Hello,

    I did a fresh install.
    I assume I need to install also Kadence Blocks plugin.
    I assume you mean device icons next to the Text alignemnt block settings.

    I can’t reproduce any error – the display switches normally.

    The changes in the last version of Ad Inserter are minor.
    You can also try to install some older version to check:
    https://www.ads-software.com/plugins/ad-inserter/advanced/

    Can you please post a screenshot of the error?

    Thread Starter crpeng

    (@crpeng)

    Sigh. You are right. After half a day of troubleshooting yesterday, with Site Health installed, disabling all plugin…

    NOW, everything is fine. I also cannot reproduce the error. It’s a mystery.

    Thank you and sorry for the trouble.

    Thread Starter crpeng

    (@crpeng)

    The same problem is occurring again. I have made a screen record to show you.

    https://drive.google.com/file/d/1So53jDnZa_egvM_ViAbfh3EJM5XC6dI_/view?usp=sharing

    It also happens in Site Health debugging mode, where only Kadence and Ad Inserters are active with no other plugins being activated.

    Thank you.

    Plugin Author Spacetime

    (@spacetime)

    Unfortunately I can’t reproduce the issue.

    However, since the error is reported by the editor when using Kadence block I would suggest contacting Kadence support.

    They should be able to see what is causing it – they can contact our support directly if needed.

    Thread Starter crpeng

    (@crpeng)

    Ok. I will report back here if they can find out anything.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Ad Inserter crashes editor with Kadence Block’ is closed to new replies.