Add a new note window for customer

Hello @miojamo ,

You can add a custom widget right column of the ticket using the filter hook.

Here is the doc: https://developers.fluentsupport.com/modules/custom_widget

Thank you

Thanks, I need to save the information there and access across tickets

Yes, once you add the widget, it will be visible across all of the tickets. This means that regardless of which ticket you are viewing or managing, the widget will be consistently available for use, ensuring a seamless and integrated experience.

Thank you