Add Description to the Product Category

Hi there!

If your site is not displaying the category description that you’ve filled in, the theme is preventing it from appearing. I recommend getting in touch with the theme developers directly, to ask where to make the necessary adjustments.

Good luck!

Thanks for replying.

Did you have a look at the page I would like to add the Description to? if so, would you expect to see the Supplier Name and Description on that page?

Hello,
I would expect to see a description maybe, but not a supplier name.

That is not something included with WooCommerce and also not something I’d expect from a shop on their catalog page.

I have raised a support ticket with ThemeIsle who have created the Neve Web Agency theme just before mid-day on Wednesday, they still have not got back to me. I had to create yet another support ticket on Thursday, and they still have not got back to me.

To unlock features for Neve Pro and gain Support has cost ￡99, with very little to show for it. I have no idea have to get around this issue, without the help/Support.

That sounds very frustrating! I do know that many support teams experience a bit of a ticket surge around holidays such as Easter, so it may be because of that that you haven’t heard back yet.

In the case that they become entirely unresponsive, you may want to look into switching themes. Not just for this scenario, but also for future instances where you may need help.

Hi @2refinish

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.