Add down list topurchase confirmation

  • Resolved moriyonet

    (@moriyonet)


    4 years, 10 months ago

    Hi there guys,
    From some reason I cannot add the actual links that users can download.
    What and where should I add so the users can see the links please?
    Please see the purchase confirmation without links: https://prnt.sc/s28es7

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @moriyonet

    Thanks for the screenshot. Sorry but it is not in English.

    It is a EDD purchase history page through which user can download its product.

    Can you please check below points?

    1) Be sure the product have download file attached. Please refer below screen shot https://prnt.sc/s3advj

    2) Kindly check in your theme is there any folder edd_templates ?
    – Some theme override the EDD core templates and modify some functionality or look and feel.

    Hi @moriyonet

    One more thing also the product download link is only available if the payment status is completed.

    What is your payment status in the screenshot?

    Thread Starter moriyonet

    (@moriyonet)

    Hi Pratik

    1. Yes of ofcourse there is a file attached. The files are being send through email but DO NOT appear in the checkout confirmation page as declared initially.

    2. Sure, the status payment is completed.

    3. It seems like there is a template of edd https://prnt.sc/s3ha98
    I not really sure what template I am looking for. I will be happy if you can be more specific about it desired location.

    Thanks!

    Because there have not been any recent updates to this topic we’ll be changing the status to resolved.

    If you have any further questions you can start a new thread.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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