Add Event Date not working

What version of our Open Tickets Community Edition do you have installed?

Chris

I have been having the same problem. Running Version 1.8.5 and WordPress 4.0.1.

Thanks, Tom

Hello Shane and Tom

We have been unable to repro this on our sites so are going to need you copy and paste the details from a Status Report

When logged on as WP Admin – hover the mouse over “OpenTickets” – click “System Status” – then click “Show Report

Copy the selected details and paste it into your replies

Chris
Quadshot Support Tech

@shaneoriordan @highhenry pinging again

we haven’t been able to reproduce this error

When logged on as WP Admin – hover the mouse over “OpenTickets” – click “System Status” – then click “Show Report

Copy the selected details and paste it here and we can investigate.

Hi Quadshot,

Apologies for the delay.

I eventually deactivated OpenTickets as having to create a different Event Area every time was just too cumbersome.

Thanks again for your help.

Shane

I have the same problem. I can’t add Event Dates, every time I clic “upload” buttom, it erase the dates I just configure. This is the report:

== Environment ==
* Home URL: [neutral] https://localhost/smartbus
* Site URL: [neutral] https://localhost/smartbus
* WC Version: [neutral] 2.2.8
* WP Version: [neutral] 4.0.1
* WP Multisite Enabled: [neutral] No
* Wev Server Info: [neutral] Apache/2.4.10 (Win32) OpenSSL/1.0.1i PHP/5.6.3 ++ HTTP/1.1
* PHP Version: [neutral] 5.6.3
* MySQL Version: [neutral] 5.6.21
* WP Acitve Plugins: [neutral] 6
* WP Memory Limit: [good] You have more than the required minimum memory of 64MB. Your current total is 256M.
* WP Debug Mode: [neutral] No
* WP Language: [neutral] es_VE
* WP Max Upload Size: [neutral] No
* WP Max Post Size: [neutral] 8M
* PHP Max Execution Time: [neutral] 30
* PHP Max Input Vars: [neutral] 1000
* WP Uploads Writable: [good] Uploads directory IS writable
* Default Timezone: [neutral] UTC

== Software ==
* Active Plugins: [neutral]
+ BuddyPress (https://buddypress.org) by The BuddyPress Community (https://buddypress.org),
+ CampTix & Events Calendar for Meetup Groups (https://www.hughlashbrooke.com/) by Hugh Lashbrooke (https://www.hughlashbrooke.com/),
+ CampTix Event Ticketing (https://wordcamp.org) by Automattic (https://wordcamp.org),
+ Groups (https://www.itthinx.com/plugins/groups) by itthinx (https://www.itthinx.com/plugins/groups),
+ Groups Subscriptions (https://www.itthinx.com/plugins/groups-subscriptions) by itthinx (https://www.itthinx.com/plugins/groups-subscriptions),
+ Hello Dolly (https://www.ads-software.com/plugins/hello-dolly/) by Matt Mullenweg (https://www.ads-software.com/plugins/hello-dolly/),
+ Magic WP Coupons – Lite (https://designsvalley.com) by Shahzad Ahmad Mirza (https://designsvalley.com),
+ Meta Slider (https://www.metaslider.com) by Matcha Labs (https://www.metaslider.com),
+ myCRED (https://mycred.me) by Gabriel S Merovingi (https://mycred.me),
+ [ON]: OpenTickets Community Edition (https://opentickets.com/) by Quadshot Software LLC (https://opentickets.com/),
+ [ON]: Responsive Pricing Table (https://wpdarko.com/responsive-pricing-table/) by WP Darko (https://wpdarko.com/responsive-pricing-table/),
+ [ON]: The Events Calendar () by Modern Tribe, Inc. (),
+ [ON]: Tickera – WordPress Event Ticketing (https://tickera.com/) by Tickera.com (https://tickera.com/),
+ [ON]: WooCommerce (https://www.woothemes.com/woocommerce/) by WooThemes (https://www.woothemes.com/woocommerce/),
+ WooCommerce – Gift Cards (https://wp-ronin.com) by WP Ronin (https://wp-ronin.com),
+ [ON]: Woocommerce Poor Guys Swiss Knife (https://takebarcelona.com/woocommerce-poor-guys-swiss-knife/) by Uli Hake (https://takebarcelona.com/woocommerce-poor-guys-swiss-knife/)
* Acitve Theme: [neutral]
+ Interface (https://themehorse.com/themes/interface) by Theme Horse (https://themehorse.com)

== Data ==
* Event Areas: [neutral]
+
* Ticket Products: [neutral]
+

The problem was solve. OpenTickets Crahsed with The Event Calendar plugin, I just desactivated the last one and works just fine.

Thanks for letting us know…

Chris
Quadshot Support Tech