Add featured image button is unclickable

  • Hi everyone,

    I have been creating some posts recently and I found out today that my “Add featured image” button is unclickable for my new post. I did not change anything on my website since yesterday, but it worked fine for my last post yesterday. I tried other different posts, and the featured image there could neither be replaced nor delete. Some say it is the conflict with plugin or theme, but I did not add new plugins. May I know if it would affect my website if I deactivate my theme and reactivate it again?

    • This topic was modified 7 months, 2 weeks ago by chingting717.
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  • Things you can do to test is:

    • Maybe it’s a PHP error, and the debug mode can help you track those down easily: https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/
    • You could disable all your plugins (by just renaming their folder in wp-content/plugins by adding a dash at the end e.g.) and see if that solves the problem.
    • You could go to updates -> reinstall WordPress and see if that solves the issue. (You usually won’t loose your content or anything! It makes sure all files are the latest and correct ones)
    • You could change the PHP version in your cPanel to at least v7.4 or higher and see if that changes anything.
    • You could also use inspect element on that button and see if your browser console/error log reveals something?

    That would be the steps I’d go through to test. Changing your theme can be possible too but honestly I suspect a plugin rather than a theme. Unless it’s something silly where you disabled featured images in your theme settings or something.

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