Add fee to signup not to subscription

  • Resolved Luis Ameglio

    (@luisameglio)


    1 year, 8 months ago

    Hello,

    Currently, I am using WooCommerce Subscription with your plugin on my website, and I have configured a signup fee to be applied when customers sign up for the first time. However, I have noticed that the signup fee is being added to the recurring amount as well, which is causing confusion for my customers.

    Ideally, I would like the signup fee to be applied only during the initial signup and not included in the recurring payments. This way, the fee would only be charged once upon signup, ensuring clarity for my customers regarding the recurring charges.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Luisameglio

    Thanks for reaching out to us and for sharing the details here.

    In the light version, there is no option to apply the fee for the first user order with a recurring option.

    Click here to review the screenshot for the settings that allow to add fee for first user order and with or without recurring option.

    If you make an unchecked recurring checkbox, it only applies the fee the first time.

    Best Regards,
    Hitendra & DotStore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Luisameglio,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & DotStore Team

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Add fee to signup not to subscription’ is closed to new replies.