• Resolved katiev

    (@katiev)


    I was using this plug in at the basket (below promo code field). I wanted to edit the name of one of the gift wrap options so I renamed it, saved and then refreshed the basket page and the gift wrap option has completely disappeared.

    Not sure if it’s linked to an update or the product name for the gift wrap was too long?

    Tried uninstalling and installing it again but still not showing.

    Any ideas? Thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter katiev

    (@katiev)

    Hi,
    Any ideas about this error? Really need the gift wrap option to show on the basket page?
    Thanks

    Hi @katiev
    Sorry about the delay responding, I’ve been out of town. Is the product still in the gift wrap category you chose, public (not private/hidden), and available for sale (in stock)? If so, I cannot think of a reason off the top of my head it wouldn’t show. The length of the name of the product will not matter. Please provide more information about your setup if you’re still having problems. Thank you.

    Thread Starter katiev

    (@katiev)

    Hi, thanks for replying. It seemed it was an update issue, but now this is appearing in the cart page….

    Warning: Invalid argument supplied for foreach() in /home/littleba/public_html/wp-content/plugins/woocommerce-gift-wrapper/woocommerce-gift-wrapper.php on line 236

    Any ideas?

    Many thanks.

    @katiev I am so sorry for the delay, again. I turned on notifications for this thread but received none. Also, I need your help in answering my questions so I can help you.

    Is the product still in the gift wrap category you chose, public (not private/hidden), and available for sale (in stock)?

    Finally, are you using version 3.0.5? Because there is no line 236 of the file spitting errors in version 3.0.5. What I suspect from the error you’re receiving; however, is that the plugin is not set up to work correctly. Is your gift wrap in its own category, and is that category selected in the gift wrapper settings?

    Thread Starter katiev

    (@katiev)

    Hi! Sorry for the delay, I checked the suggestions you mentioned and all was ok and I couldn’t make the error display so I thought it was sorted, but unfortunately a customer spotted the error come up in her basket. Website is https://www.littlebachco.com and is now live so not sure if you are able to look into the coding to see where this may be going wrong?
    Thanks.

    @katiev
    I took a look at your site and see that you are using the Wrapper plugin and it seems to be working fine below your cart area. I vaguely remember seeing the same thing a couple weeks ago also. So, I’m unsure what the problem is or if there is still a problem. I’m going to close this thread, but if there’s still a problem feel free to re-open another support thread. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Add gift wrap option disappeared from basket’ is closed to new replies.