• Resolved d.chatzimanolis

    (@dchatzimanolis)


    Hi,

    I use Huge it slider free version 2.5.1 and from yesterday the “Add image slide” and “Add image” to existing slides don’t work. I can add a new slider but i can’t add photo’s into it or add more photos into an existing slider.

    Please tell me what’s wrong with it. I use 3.9 version of WordPress.

    Thnx

    https://www.ads-software.com/plugins/slider-image/

Viewing 15 replies - 1 through 15 (of 27 total)
  • Plugin Author huge_it

    (@huge_it)

    Dear @d.chatzimanolis,that issue could happen because of javascript errors but our slider just working fine with wordpress, so please activate Huge-IT slider and remove one by one all your plugins and try to add image again, so you can find from which plugin issue is coming, if nothing happen please change your theme. I’m sure that after doing it you can find the problematic plugin or theme, after finding it please contact to developer of that product with request to include their javascript source only in their product page.

    I have exactly the same problem as d.chatzimanolis, Add image slide and Add image buttons do nothing. No time to troubleshoot your plugin, on to the next one.

    Lots of people seem to be having this problem. Everyone has other plugins. Maybe you could be more aggressive about finding a solution on your end.

    Same issue here. Adding new slides only gives me an ‘item saved’ screen, but no actual items are added to a slide.
    It used to work before and I havent added any other plugins in the meantime so I doubt that’s the problem. I have the premium version by the way.

    Plugin Author huge_it

    (@huge_it)

    Dear customers, as you pointed, yes there is a problem! And thanks to your review, we made our developers to fix that problem at any cost. We hope all will be fixed in up coming updates

    Do you have an update on this issue? I am using this slider on live websites, thank you!

    Totally agree with others. You simply cannot ask people to switch down N plugins, neither to change theme(!!!) just for an internal issue.

    Plugin Contributor huge-it

    (@huge-it)

    Dear customer, we apologize for inconvenience and we are working hard to fix this problem in a short time, thank you for your interest in our plugin we won’t displease you.

    Any update on this or would you recommend switching plugins.

    Hi Guys,
    Is there a time frame for this patch? I need to know when it will be fixed or I’m going to have to use something else.
    Thanks

    Plugin Contributor huge-it

    (@huge-it)

    Dear customers it have been fixed and there is new wordpress uploader have been set on our slider. the little issue is found on current new version and we hope it will be fixed in several hours.
    So please update your plugins to new version.

    I just updated to your new version and I still can’t “add image slide”.

    Was this meant to have been resolved?

    Plugin Author huge_it

    (@huge_it)

    Maybe you need to clear your browser’s cash files.
    Please go to slider’s page and press Ctrl+F5 to do that.

    pia cabble

    (@pia-cabble)

    I bought the pro version to be able to customize the settings, and to my huge disappointment this slider plug-in is not working properly at all. There are still huge development issues with the pro version. Like the users have mentioned before the ‘add images’ functionality isn’t working along with other functionality. The sizing and titles aren’t showing properly…I’m very disappointed customer especially after paying for the pro-version, this should not be sold without testing that it works.

    support-huge-it

    (@support-huge-it)

    Dear pia cabble as you see every problem is individual, and that’s why all question with pro version ask by [email protected]

Viewing 15 replies - 1 through 15 (of 27 total)
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