• Resolved Bill T.

    (@btozo)


    Hi All!

    I have a paid course and can’t figure out how to add a learner to the course in the following circumstances:

    1. Someone paid but doesn’t have access
    2. Our office wants to add a learner to a course for free
    3. We have to delete a learner for some reason and add them again

    In the documentation, it suggests going to learner management and searching for a leaner in the “Add Learner” field at the bottom of the learner page. But the learner doesn’t appear when searching because they are not in the system yet.

    Thanks so much!

    Bill

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