Add level button not working

Hi there,

We had some users report that with older versions of Yoast SEO running. Try making sure your plugins are updated. If they are, try disabling all plugins. If it works as expected then re-activate one at a time until you see the problem again, then let me know which plugin is causing it and I’ll try to duplicate the problem and provide a fix.

Thanks!

Thanks for responding,

All of my plugins are on the latest versions. I have deactivated all of them except Give and it is still not letting me add another level. I am using the Themify Theme Builder with this site. perhaps that is causing the problem.

Any other thoughts?

Yes, then it’s an incompatibility with the theme. Can point me to where you purchased your theme? And to that specific Theme Builder? I’ll try to get a copy and see if I can duplicate that problem.

I am using the theme Ultra that can be found here https://themify.me.

Is this a fixable issue? I have at least one other site that is using the same setup and had previously worked with Give. At the moment it has the same issue.

If not I am going to have to find a new plugin.

I’ve contacted the theme authors to request access. I’ll update you with what I find.

Hello,

I just wanted to check back in on this matter. My client wants the donation section up as soon as possible. I need to be able to tell him something soon. Is there any thing you can do?

Just got access to the theme right now. Digging into it and will let you know what I find. Thanks!

Hi there,

So it appears they are enqueuing their Themify Builder throughout the entire admin — which is not awesome. In this case only one file of the builder is causing trouble with Give, and you’ll have to implement this custom code to work around it:

function wpdocs_dequeue_script( $hook ) {
    global $post;

    if ( $hook == 'post-new.php' || $hook == 'post.php' ) {
        if ('give_forms' === $post->post_type) {
            wp_deregister_script('themify-builder-admin-ui-js');
            wp_dequeue_script('themify-builder-admin-ui-js');
        }
    }
}
add_action( 'admin_enqueue_scripts', 'wpdocs_dequeue_script', 100, 1 );

If you need assistance implementing custom functions into your WordPress website you can refer to our guide here:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/

I’ll reach out to the Themeify authors about a fix on their end as well.

Thanks!

Thank you, this worked!