Add Listing impossible after Update

  • Resolved Gerdski

    (@gerdski)


    2 years, 9 months ago

    Hello,

    I have updated in 5 steps from Version 2.2 to 5.17.1, as suggested here:
    https://www.ads-software.com/support/topic/how-to-export-data-from-old-version.

    After this, the Business Directiory looks different (as I expected) and has an error (which I didn’t expect):

    On the Add-Listing-Page (wpbdp_view=submit_listing) I am forced to choose a category, but I can’t. When I click on “— Choose one —” nothing happens.

    When looking into the HTML code with Developer Tools I can see that there is no entry in the Dropdown List (except for “— Choose one —“).

    The categories are definitely there and visible in Backend and Frontend…but not on the Add-Listing-Page.

    What to do?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Garret L

    (@garret1996)

    Hey @gerdski

    I’m glad you were able to get this up to date! I’m sorry there now seems to be an issue with your categories. Without having a look at your site, it can be pretty difficult to determine why the categories aren’t showing.

    Would you mind contacting our premium support so our team can take a closer look here? https://businessdirectoryplugin.com/contact/

    Hope to hear from you soon.

    Best,

    Thread Starter Gerdski

    (@gerdski)

    OK, will try there. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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