‘Add Logo’ in customiser forces me to crop image
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Hi, Last week, I begun creating a WP website with Storefront and Woocommerce, and was able to add my logo to the header using customiser. This week I decided to start afresh in a new subdomain, same setup, but this time I can’t stop the customiser cropping my logo square (1:1 ratio). There is no “skip cropping” option.
Is this a known issue for storefront or a more general WP problem? Why was it OK last week but not this week? Any help greatly appreciated because I’ve been stuck on this for hours.
Status report =
### WordPress Environment ### Home URL: https://preju-dice.highland-games.co.uk Site URL: https://preju-dice.highland-games.co.uk WC Version: 3.5.4 Log Directory Writable: ? WP Version: 5.0.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2q SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.5.4 WC Database Prefix: wps0_ MaxMind GeoIP Database: ? Total Database Size: 1.73MB Database Data Size: 0.85MB Database Index Size: 0.88MB wps0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB wps0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wps0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wps0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wps0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB wps0_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB wps0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wps0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB wps0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wps0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB wps0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wps0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wps0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wps0_woocommerce_log: Data: 0.02MB + Index: 0.02MB wps0_commentmeta: Data: 0.02MB + Index: 0.03MB wps0_comments: Data: 0.02MB + Index: 0.09MB wps0_links: Data: 0.02MB + Index: 0.02MB wps0_options: Data: 0.31MB + Index: 0.05MB wps0_postmeta: Data: 0.02MB + Index: 0.03MB wps0_posts: Data: 0.02MB + Index: 0.06MB wps0_termmeta: Data: 0.02MB + Index: 0.03MB wps0_terms: Data: 0.02MB + Index: 0.03MB wps0_term_relationships: Data: 0.02MB + Index: 0.02MB wps0_term_taxonomy: Data: 0.02MB + Index: 0.03MB wps0_usermeta: Data: 0.02MB + Index: 0.03MB wps0_users: Data: 0.02MB + Index: 0.05MB wps0_wc_download_log: Data: 0.02MB + Index: 0.03MB wps0_wc_webhooks: Data: 0.02MB + Index: 0.02MB ### Post Type Counts ### attachment: 6 customize_changeset: 2 jetpack_migration: 2 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 page: 5 post: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (5) ### Jetpack by WordPress.com: by Automattic – 7.0.1 WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.9 WooCommerce Stripe Gateway: by WooCommerce – 4.1.14 WooCommerce Services: by Automattic – 1.18.0 WooCommerce: by Automattic – 3.5.4 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #5 - /?page_id=5 Cart: #6 - /?page_id=6 Checkout: #7 - /?page_id=7 My account: #8 - /?page_id=8 Terms and conditions: ? Page not set ### Theme ### Name: Twenty Nineteen Version: 1.2 Author URL: https://www.ads-software.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: –
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