add media and other buttons not visible in editor

  • Hi, I have installed this plugin on 2 WordPress websites and neither of them show the add media and the blue power button etc in the editor windows. Screen options box is ticked.

    Problem is evident in Firefox and Chrome and on 3 PC’s. All running Windows 7.

    Edit link does not open the editor either.

    Any ideas ?

    https://www.ads-software.com/plugins/landing-pages/

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