Add Media Button not working

  • boaadmin

    (@boaadmin)


    12 years ago

    When I click the Add Media button to add an image etc, nothing happens. The courser disappears from the body of the post where I intended to set the image.

    I can’t add any images to my blog posts now. This happened sometime between Jan 7 and today as my last post on Jan 7 had images in it.

    This is an admin problem and can’t be seen on the blog other than an absence of pictures.

    Please help –

    Also how can I contact support at wordpress directly for immediate attention to items like this? Very frustrating.

Viewing 9 replies - 1 through 9 (of 9 total)
  • WPyogi

    (@wpyogi)

    This IS contacting www.ads-software.com directly. If you need more immediate help than what is available here, you could consider hiring someone –
    https://jobs.wordpress.net/

    WPyogi

    (@wpyogi)

    Start with the standard troubleshooting steps:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter boaadmin

    (@boaadmin)

    Media can be inserted via the quickpress area in the dashboard, but not via the posts section. Odd.

    Thread Starter boaadmin

    (@boaadmin)

    Checked plugins. Not the problem. It appears to simply be a broken link on that button, however, I also noticed I can’t access the text box of a post either. Only the view box is available. So I can lay HTML into a post either.

    Again, this change in functionality has occurred only in the past two days.

    WPyogi

    (@wpyogi)

    So did you do all of the steps suggested above? Did anything change in the last two days?

    Thread Starter boaadmin

    (@boaadmin)

    No nothing has changed. No plugins were added since Jan. I disabled all plugins and the problem continues. Click the add media button and nothing happens.

    WPyogi

    (@wpyogi)

    What’s your URL?

    Thread Starter boaadmin

    (@boaadmin)

    blog.deductr.com You’ll see a post from yesterday with an image. I was only able to do that by using the QuickPost feature in the theme. The theme we are using is EvoLive by Theme4Press

    Thread Starter boaadmin

    (@boaadmin)

    Correction: theme is EvoLve

Viewing 9 replies - 1 through 9 (of 9 total)
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