Add Media Button not working

Thank you for your post.

If the “Add Media” button does nothing or causes the page to refresh, I believe it is some sort of Javascript error.

Can you please check in your browser’s console after clicking the “Add Media” button to see if you see any Javascript errors?

If the problem persists, please submit a ticket through to us to investigate for you: https://tribulant.com/support/

Did you manage with this problem?

Was there a Javascript error causing this?

I look forward to your response.

hello, sorry I was away, no the problem is still there, i tried to check the browser’s console, here’s what I got, not sure if this explains anything…

10:50:22.779 The resource at “https://platform.twitter.com/widgets/follow_button.html?screen_name=WordPress&show_count=false” was blocked because tracking protection is enabled.1 add-media-button-not-working-47
10:50:22.779 The resource at “https://www.facebook.com/plugins/like.php?app_id=121415197926116&href=http%3A%2F%2Fwww.facebook.com%2Fwordpress&send=false&layout=button_count&width=135&show_faces=false&action=like&colorscheme=light&font=lucida+grande&height=21” was blocked because tracking protection is enabled.1 add-media-button-not-working-47

Thank you for your response.

Those console messages don’t explain anything.

If the “Add Media” button still doesn’t work, can you please submit a ticket to us with logins to check for you? You can submit a ticket here: https://tribulant.com/support/