Add Media Does Not Pop Up – Opens to a Blank White Screen
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I posted in another forum topic but I think it’s possibly a different (related?) problem so I wanted to post it here.
Has anyone figured out what this is related to? I manage a site for someone that has worked great until a couple of weeks ago after an update. What happens is that where you “Add an Image” into a post and a screen generally loads with a darkened background and you get the pop-up screen that has the Choose File tab, Gallery, and Media Library… where you can upload photos and handle the images before inserting it into the post? That pop-up window does not pop up at all. It refreshes the entire page and puts it on a white background in the top left hand corner.
I’ve done another update for her blog in case some javascript or some other file got corrupted… I’ve also re-downloaded her NextGen Gallery. Now I’ve tried this with all the plugins turned off entirely. It gives the same result with WordPress alone. I’ve also cleared out uploads/js_cache folder as per Otto’s suggestion in another post with no effect.
Does anyone have any idea what might be causing this? I am posting this here as well because this sound very much like what is happening with this girl’s photoblog.
-=- christopher
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