ADD New Porducts to Approved Feed

Hi @grunauer , thanks for reaching out to use.

Do you use any optimization or caching plugin? If so, exempt our plugin from them and then see if it works.

Also I would need you to send me two information.

1. Go to Dashboard > Product Feed > Settings and click on the System Status tab. See image: https://jmp.sh/HLDmAuG
Take a screenshot and send it to us.

2. Click on Send To Google. Once you get the error, go to Dashboard > WooCommece > Status and click on the Logs tab.See image: https://jmp.sh/NVZByjG

Here, view the latest log. Copy the data, save it on a text document and send it to us.

Thanks

• This reply was modified 5 years, 8 months ago by C S Sultan.

In the end, I erased my product list and feed on merchant center and I also erased my feed on my website to try again. I see the new products inside the list within google merchant but right now, I have to problems and I don’t know what to do at all

1.-I only see product variations, not the main product as I saw before
2.- All my products got problems with Missing identifiers [gtin, mpn, brand] and I never had that before in the first place.

My product feed has mpn set as sku number but it’s not working, I also added the gtin as seen in the picture and I cant solve the problem

https://i.imgur.com/hCQ3ihf.png
https://i.imgur.com/LJf57oT.png
https://i.imgur.com/bWcOfW7.png
https://i.imgur.com/b7pMh2g.png
https://i.imgur.com/Q77r7gx.png

Please help, I don’t know what to do

Here is the system status

https://imgur.com/RLRgGVK

Here is the log
https://i.imgur.com/EeWaECE.png

• This reply was modified 5 years, 8 months ago by grunauer.
• This reply was modified 5 years, 8 months ago by grunauer.
• This reply was modified 5 years, 8 months ago by grunauer.
• This reply was modified 5 years, 8 months ago by grunauer.

Hi @grunauer , first, if you have no GTIN, Brand or MPN, then remove those attribute fields and add the attribute identifier_exists and assign it to False. This will remove the missing attribute issues.

Also, can you provide us the feed link?

And just to be on the safe side, read this guide and make sure your feed formats are correct: Guide For Product Feed

Thanks.

• This reply was modified 5 years, 7 months ago by C S Sultan.

Hi @grunauer , I was just following up to see if you managed to find a solution. Thanks.

Hi @grunauer , since we didn’t hear from you for a while, we believe this issue was resolved.

We are marking this as resolved. Feel free to reach out again if you face further confusions.

Thanks.