‘Add New Product’ and ‘Remove’ buttons not working

  • Resolved mk1111

    (@mk1111)


    4 years, 7 months ago

    When editing a checkout layout, in the Select Product area, The Add New Product button doesn’t work, and when trying to clone from an existing flow that has another product, the ‘remove’ button doesn’t allow me to remove a product and replace it. The buttons simply give no response.

    CartFlows Version 1.5.14

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @mk1111

    Thank you for getting in touch with us.

    Can you please check that is there any JS error in the browser’s console area?

    If, yes then can you please let us know what that error says.

    Also, can you please try deactivating & activating the plugins one-by-one so and check weather the issue is still appearing or not.

    I am looking forward to hearing from you

    I’m getting the same error.

    @cartflows

    https://prnt.sc/tx011a

    Quick update:

    I was using the theme astra (updated). Tried to change it to default theme but still the same. I don’t know if it helps.

    Thanks

    Plugin Support CartFlows Team

    (@cartflows)

    Hello, @tynlc

    Can you please check from which plugin this JS error is appearing?

    To check you can hover over the JS link and find the name in it. If you found any plugin name then try deactivating that plugin once and check again.

    I hope this helps you.

    Please let me know how it goes.

    @cartflows Now it is working. No idea what happened. Upon checking on console it says learndash-course-grid

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @tynlc

    Thank you for getting back to us!

    We are happy that it is working at your end. If the JS error coming from that plugin then I would encourage you to get in touch with that plugin author. I am sure that they will surely help you to fix it.

    If you need any more help of assistance then feel free to get in touch with us. We will be happy to help you.

Viewing 7 replies - 1 through 7 (of 7 total)
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