• rwood92

    (@rwood92)


    Hi there,

    I am trying to add new users to my site and when I click on ‘new user’ and try to click ‘show password’ the button clicks but nothing happens. This means I am unable to generate a password for new users and therefore cannot add new users to the site.

    I have tried searching the forums but haven’t come across anything that can help with this.

    Please advise

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Are there any Javascripts errors that show up in your browser’s console?

    Thread Starter rwood92

    (@rwood92)

    I’ve checked the console when logged into wp-admin and get 3 errors. I have attached a screenshot for these here

    https://drive.google.com/file/d/0B_DXS_LoaMcba1lBdHBrZjQ5TUE/view?usp=sharing

    Could you do me a favor and switch themes to a default theme like Twenty Fifteen and deactivate your plugins and try again? I wonder if a third-party script is interfering there.

    Hey, just checking to see if there has been any new information on this issue before I post a new thread. I am having this same issue right now, and it started within the last week. I am not sure what may have changed. My knowledge of WordPress is limited, and the main guy who works with WordPress is out of the office right now and unreachable. I am comparing our live site to our dev site, which still works. The only difference on the page I can see is another line titled “Send User Notification” in the dev page, which is missing from the live page.

    I have not yet tried disabling plugins, I don’t know enough yet to try without potentially messing up things, so I’ll play with that in the next few days. Until then, does anyone have any thoughts or ideas, specifically if any plugins are known to cause issues like this? Thanks!

    Oh, and as far as Javascript, I am getting an “Uncaught Syntax Error: missing ) after argument list.” Not sure what exactly that means, but maybe that can be a clue?

    Thread Starter rwood92

    (@rwood92)

    I actually found when updating all my plugins and updating the wordpress core to the latest version that it seemed to solve the issue. I’ll post back if there are any more issues moving forward..

    Oddly, I found that the Chrome extension “Murdoch Block” was responsible for this error (in my case). It can simply be disabled in Chrome extension settings.

    I also am getting an “Uncaught Syntax Error: missing ) after argument list.” When I view it with MAC Chrome browser developer Javascript Console, error points to file user-new.php in wp-admin folder.

    load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,wp-ajax-response,password-strength-meter,u…:20 Uncaught SyntaxError: missing ) after argument list

    Not exactly sure where to insert the missing ).

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Add new user > Show password button not working’ is closed to new replies.