• Resolved camoeyes

    (@camoeyes)


    Hello, in the abandon cart page that lists the abandon orders… I am able to click the order and view the phone number…

    However, I would love to see a Phone Number column, with the phone number displayed there…

    I want to call my customers and follow up with them, but I don’t want to open each page…

    Also, it would be cool if there was a way to consolidate abandon orders in to 1 line, rather than multiple lines… That way I don’t manually call the same customer by accident if they have 2 abandon carts, a couple days apart.

    Thanks

    https://www.ads-software.com/plugins/woocommerce-abandoned-cart/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    Currently, it is not possible to combine the same user abandoned cart on the same line. If you would like to follow up the customer then you can check the status of the abandoned carts.

    If the cart status is “Abandoned but new cart created after this” then user had changed something in their previous cart and created new cart after that. The latest cart of the users will be created with cart status “Abandoned”.

    Can you please let me know you need to Phone Number column on “Abandoned Orders” page?

    Can you please post your issue on our plugin’s forum page? So we can communicate in detailed about the new column on the abandoned orders page for the Pro version of the plugin.

    Below is our plugin’s forum page link:
    www dot tychesoftwares dot com/forums/forum/woocommerce-abandon-cart-pro/

    Please let me know if you have any queries.

    Regards,
    Chetna Bhutka

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    I have noticed on our plugin’s forum page that you have not created forum for modifications on the abandoned orders tab.

    Can you please post your query on above plugin’s forum link? So we can more communicate on it.

    If you have any queries then please let us know.

    Regards,
    Chetna Bhutka

    Thread Starter camoeyes

    (@camoeyes)

    Hi I just did this now.

    Thank you

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    Thank you for posting your issue on forum page.

    I replied to you on our plugin’s forum page. Can you please check it and confirm?

    Please let me know if you have any further queries.

    Regards,
    Chetna Bhutka

Viewing 4 replies - 1 through 4 (of 4 total)
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