Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author jomres

    (@jomres)

    What version are you running? If you’ve upgraded Jomres please upgrade it’s plugins too as there have been significant improvements to the property creation process recently.

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    ive installed the plugin today so i believe ive got the latest version!

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    im getting ERROR 500 – INTERNAL SERVER ERROR but the listing is posted though but incomplete

    Plugin Author jomres

    (@jomres)

    Sometimes, depending on the server’s configuration in the event of an error where the server doesn’t know what to do with some code you’ll get either a blank page or a 500 error reported by the server.

    A 500 error generally means that the server was asked to do something that it can’t do, be that because of a bug or because it’s specifically denied. You need to see if this issue occurred after you made a change. If it did, then try to undo the change and see if the problem goes away. If it’s just occurred without you doing anything, then it’s possible that your hosts have changed something on the server which has triggered the issue.

    As 500 errors are non-specific (for security reasons) without further information we cannot diagnose it. If you’ve undone any changes that you may have done to trigger the problem and it remains then you’ll need to contact your hosts and ask them for the PHP error log (not the Apache or Jomres error logs, they are different logs). It is possible that you already have access to these logs via your hosting service’s control panel but if you do not (and some hosts don’t offer them) then you’ll need to contact them directly either via phone or email or their ticket system for the logs.

    Remember, without these logs we cannot diagnose the issue further as we’ve got no information to work from to determine what the issue is.

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 8192 bytes) in /home/dove/public_html/demo/gandaki/jomres/libraries/PHPMailer_v5.2.9/class.phpmailer.php on line 2282

    also got another error increased the memory limit in wp but didnt work!

    Plugin Author jomres

    (@jomres)

    Raise a support ticket at https://tickets.jomres.net and I’ll look into it. Make sure you include your url, admin login details and ftp login in case I need them.

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    hostgator replied me something like this..

    I (hostgator) was able to find an error It looks like there was a premature end of script in your index.php file.

    Plugin Author jomres

    (@jomres)

    Jomres doesn’t have an index.php file that does anything.

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    Plugin Author jomres

    (@jomres)

    Have you set the Site Config -> Misc tab -> Is Wrapped to Yes? If so, set it to No.

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    dont have that option in misc tab sorry!

    Plugin Author jomres

    (@jomres)

    Ok, look in /jomres/configuration.php, is there an option that looks like

    ‘isInIframe’ => ‘1’,

    ?

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    its already 0

    Plugin Author jomres

    (@jomres)

    In that case raise a support request if you’ve got a support license at https://tickets.jomres.net and we’ll look into it for you.

    Thread Starter nabaraj chapagain

    (@nabaraj-chapagain)

    ok nevermind!

Viewing 15 replies - 1 through 15 (of 15 total)
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