Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Zorem

    (@zorem)

    I am not sure I understand, for which reason you create this code snippet? this is example of how to create a custom order status in case you deactivate the plugin and used one of the custom order statuses we offer and you want to keep it..
    The AST plugin allows you to rename the Completed to Shipped, I would suggest that you will do that and add a status “Completed” with different slug, lets say “completed1” since AST uses the completed slug and just rename the label to Shipped.

    Thread Starter loomedisto

    (@loomedisto)

    No I mean this option to create the new shipped status instead of renaming it from this image in your instructions: https://www.zorem.com/wp-content/uploads/custom-order-statuses-3.png

    I cannot see this option? Because i am selling physical and digital products so obviously the digital products are not shipped, so i thought i could set some orders as completed and some orders as shipped. Is it in the pro version?

    Plugin Author Zorem

    (@zorem)

    Last week we wanted to add this since we got a request from another user that has mixed digital/physical products but the option to keep the Completed and to create a separate shipped order status requires us to change the entire code of the plugin, in all interfaces where you can add tracking to orders (manually, programmatically, CSV, API) and for some users, it crashed their website, we rolled back immediately and we just forgot to change the docs, I changed it now.

    in order to have both Completed and Shipped you can:

    • Enable the rename of the Completed order status label to Shipped
    • add custom order status “Completed” + custom email to use for the digital products orders
    • When you create the custom order status, You can use the “Completed” in the name/label but do not use completed in the custom status slug, you can set it as completed1. since AST already uses the completed slug (we just rename the label)

      Thanks.

    Thread Starter loomedisto

    (@loomedisto)

    Oh ugh okay. But that would not work because the digital orders get automatically marked as completed, so they get automatically marked as shipped if I rename it, that’s the whole problem. Can i create a custom status + email with your plugin?

    Thread Starter loomedisto

    (@loomedisto)

    Okay I have not been able to get your plugin to work with virtual orders or mixed orders so I came back to see if there was anything in your change log that could help, and it says you added the feature (below) but i’m guessing it’s also a mistake because i do not see the option. Please consider supporting virtual orders! it is too confusing to use your plugin with products that do not require shipping. thank you.

    Enhancement – Added new option for create new order status shipped not just rename, so user can use completed and shipped both order status for virtual orders and Local Pickup shipping method

Viewing 5 replies - 1 through 5 (of 5 total)
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