Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Aori Nevo

    (@anevo)

    Hi jbemiss,

    Can you do some troubleshooting for me? It would require you to take some screenshots with Chromes Developer Tools window open.

    Here is what I would like you to do.

    1) Open Developer Tools in Google Chrome (View -> Developer -> Developer Tools).
    2) Make sure the Network tab is selected from the Developer Tools window.
    3) Make sure the javascript console is displaying as well by click on the vertical three dots at the top right corner of the Developer Tools window.
    4) Clear the results in the Network tab and then navigate to the GradeBook page.
    5) Take a screenshot after the page has loaded.

    Also, could you answer these questions?
    1) Have you tried different browsers (Safari, Firefox)?
    2) Are you upgrading from a previous version of AN_GradeBook or are you trying it for the first time?
    3) Who is your hosting provider?

    Regards,
    Aori Nevo

    Plugin Author Aori Nevo

    (@anevo)

    Hi jbemiss,

    If you are adding a new user, then the user_login input field must be left empty.

    Can you try to add a new user without entering their user_login?

    Regards,
    Aori Nevo

    Plugin Author Aori Nevo

    (@anevo)

    Marking as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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