• Resolved lindholmfotografie

    (@lindholmfotografie)


    I’d like to do what seems the most obvious in the world: Adding a text field with some intro text before the product category listings on my default shop page. But whatever content I add when editing the shop page, nothing is being displayed after updating the page. When going back into edit mode, all my custom rows and fields are still visible. But nothing on the live shop page. I’m lost…

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • AJ a11n

    (@amandasjackson)

    Hi there,

    Have you tried using the Block editor (WP 5.0+ includes this)? Here’s a test that I did for my site’s shop page:


    Link to image: https://cld.wthms.co/8X19xH


    Link to image: https://cld.wthms.co/zuKfjj

    https://www.ads-software.com/plugins/woo-gutenberg-products-block/

    • This reply was modified 5 years, 5 months ago by AJ a11n.
    • This reply was modified 5 years, 5 months ago by AJ a11n.
    Thread Starter lindholmfotografie

    (@lindholmfotografie)

    Thanks Amanda, but also installing the Woocommerce Blocks plugin didn’t make any difference. Whatever editor – Gutenberg oder Visual Composer – I use, nothing of the added content appears on the shop site. There must be a way to do so…

    Stef

    (@serafinnyc)

    Can you please paste your custom field scripts here. Both backend and front end and then post screenshots of a field in the admin backend on a product that shows it’s value and so forth.

    Thread Starter lindholmfotografie

    (@lindholmfotografie)

    Sorry, but I have no clue what you mean… As mentioned, I only want to add some intro text to my main shop page (link is above) before the product category listing, not to any product pages or anywhere else.

    AJ a11n

    (@amandasjackson)

    Hi @lindholmfotografie

    If using the Block editor doesn’t work to display the text you have added, this kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter lindholmfotografie

    (@lindholmfotografie)

    I tested it on a staging site and I was able to add my own content on the default shop page with WPBakery (Visual Composer) the normal way. So it must indeed be a theme or plugin conflict.

    Temporarly switching the theme or deactivating plugins is not an option for my life website. As I’m about the redesign the whole site anyway, I will just live without the intro text on my shop page for a while.

    Thanks for your help!

    AJ a11n

    (@amandasjackson)

    Thanks for testing and letting us know!

    If you have any further questions, I recommend creating a new thread.

    Thread Starter lindholmfotografie

    (@lindholmfotografie)

    Problem resolved. It was a plugin conflict. Can’t remember which one it was.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Add text field to shop page’ is closed to new replies.