Add Themes – An unexpected error occurred

  • I just installed WordPress on our Windows Server 2022.

    Everything seems to work fine, except when I want to add a new theme (Appearance-Themes-Add New Theme), nothing shows up. Instead I get this message: “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forum.”

    But every once a while, randomly, the themes show up. And then next time I go in they disappear again and I get the error message.

    If anyone knows how to resolve this, please help. Thank you.

    • This topic was modified 3 days, 18 hours ago by mk72240.
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  • Enable Debugging in WordPress

    Enable debugging in WordPress to capture detailed error logs. Add the following lines to your wp-config.php file: 

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
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