Add to cart and update cart not working

  • Resolved cathroar

    (@cathroar)


    5 years, 1 month ago

    I am using the Divi theme and I have already troubleshooted the issue with them to no avail. When using Divi I can not add items to the cart. When I use the default 2020 theme I can add to cart but I can’t update the qty in the cart. I have turned off every other plugin but woocommerce, I have updated plugins, updated themes, uninstalled theme and reinstalled, uninstalled and reinstalled woocommerce with no lucck. All of this usually works but not this time. With the 2020 theme you can add to cart before going back to Divi and seeing the item in there. Once in there you can see the update cart not working. Then going back to https://covercarconcepts.com.au/shop you can see you can’t add anything to the cart from here. There is no caching plugin on wordpress and I’ve had the host disable the cache at the server level too. I’ve done all the steps here https://businessbloomer.com/woocommerce-solving-cart-empty-issue/

    The page I need help with: [log in to see the link]

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  • It’s very difficult to debug this without access to your admin area, as there are no errors in the browser console.

    Can you see any relevant messages in error_log or wp-admin/error_log?

    In the code inspector, there are event listeners attached to the button, which implies a missing script file or something disabling the WooCommerce listeners in your custom code.

    Check if you’ve added custom code to your Divi settings.

    • This reply was modified 5 years, 1 month ago by Gal Baras. Reason: Added ideas

    Hey @cathroar,

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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