• Resolved elieab11

    (@elieab11)


    hello I am having a problem finding add to cart button I tried the customize product catalog and there’s no add-to-cart button can you please help thank you in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @elieab11

    I understand that you are having trouble finding an add to cart button.

    By default, the add to cart button will only show up if your product/s have a price entered in the product data.

    If you have already set prices on your products and it still isn’t showing up, it might be a conflict either from your theme or another plugin. In that case, please provide us with your status report found under “WooCommmerce > Status” page so we can take a closer look.

    Cheers!

    Thread Starter elieab11

    (@elieab11)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://onlineshoplb.com
    Site address (URL): https://onlineshoplb.com
    WC Version: 6.8.0
    REST API Version: ? 6.8.0
    WC Blocks Version: ? 8.0.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.30
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.16-MariaDB-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? wp_remote_get() failed. Contact your hosting provider.
    
    ### Database ###
    
    WC Database Version: 6.8.0
    WC Database Prefix: wp1a_
    Total Database Size: 39.74MB
    Database Data Size: 32.14MB
    Database Index Size: 7.60MB
    wp1a_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp1a_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp1a_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_actionscheduler_actions: Data: 0.30MB + Index: 0.31MB + Engine InnoDB
    wp1a_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_actionscheduler_logs: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
    wp1a_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp1a_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_dokan_reverse_withdrawal: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp1a_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp1a_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp1a_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp1a_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp1a_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp1a_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp1a_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp1a_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp1a_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_options: Data: 8.05MB + Index: 0.19MB + Engine InnoDB
    wp1a_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_pmxi_images: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    wp1a_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_pmxi_posts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp1a_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_postmeta: Data: 4.52MB + Index: 3.00MB + Engine InnoDB
    wp1a_posts: Data: 12.05MB + Index: 0.39MB + Engine InnoDB
    wp1a_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_revslider_sliders: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_slides: Data: 1.25MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_term_relationships: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    wp1a_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp1a_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp1a_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp1a_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp1a_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp1a_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp1a_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp1a_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 1095
    custom_css: 1
    customize_changeset: 14
    elementor_library: 10
    mailpoet_page: 1
    mas_static_content: 25
    nav_menu_item: 184
    page: 17
    post: 11
    product: 546
    revision: 60
    shop_coupon: 1
    wp_global_styles: 1
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    Template Library and Redux Framework: by Extendify – 4.3.16
    Advanced Custom Fields: by Delicious Brains – 5.12.3
    Starter Templates: by Brainstorm Force – 3.1.13
    Bulk remove posts from category: by MasterNs – 3.3
    Creative Mail by Constant Contact: by Constant Contact – 1.5.3
    Dokan: by weDevs – 3.6.4
    Electro Extensions: by MadrasThemes – 3.3.1
    Elementor Pro: by Elementor.com – 3.7.3
    Elementor: by Elementor.com – 3.7.1
    Envato Market: by Envato – 2.0.7
    Google Listings and Ads: by WooCommerce – 2.0.3
    Jetpack: by Automattic – 11.2
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0
    MailPoet 3 (New): by MailPoet – 3.94.0
    MAS Static Content: by MadrasThemes – 1.0.4
    MAS Brands for WooCommerce: by MadrasThemes – 1.0.5
    One Click Demo Import: by OCDI – 3.1.2
    Slider Revolution: by ThemePunch – 6.5.25
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.18
    Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.7
    WP All Import - WooCommerce Add-On: by Soflyy – 1.5.1
    WooCommerce: by Automattic – 6.8.0
    WP All Import: by Soflyy – 3.6.8
    WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.7
    WPForms Lite: by WPForms – 1.7.5.5
    YITH WooCommerce Compare: by YITH – 2.17.0
    YITH WooCommerce Wishlist: by YITH – 3.12.0
    
    ### Inactive Plugins (1) ###
    
    CURCY - Multi Currency for WooCommerce: by VillaTheme – 2.1.23
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    
    ### WC Pages ###
    
    Shop base: #3853 - /shop/
    Cart: #3134 - /cart-2/
    Checkout: #3135 - /checkout-2/
    My account: #3854 - /my-account-2/
    Terms and conditions: #2183 - /privacy-policy/
    
    ### Theme ###
    
    Name: Electro
    Version: 3.3.1
    Author URL: https://madrasthemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: electro/woocommerce/archive-product.php
    electro/woocommerce/global/quantity-input.php
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-08-15 09:17:27 +00:00
    Options: ?
    Notes: 44
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 798
    Oldest: 2022-08-12 09:19:26 +0000
    Newest: 2022-08-15 06:33:20 +0000
    
    Pending: 8
    Oldest: 2022-08-15 06:35:20 +0000
    Newest: 2022-08-19 09:19:37 +0000
    
    ### Status report information ###
    
    Generated at: 2022-08-15 06:34:33 +00:00
    

    Hi @elieab11!

    Thank you for sending the system status.

    I think the issue you have could be related to a conflict, as @rynald0s states, between WooCommerce and your theme or another plugin installed on your site; an outdated or malfunctioning code could be interfering.

    To be sure of this, as a first step, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists.

    If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

    Before proceeding, please make sure that you have a backup of your site and database in place, and if something goes wrong, you can restore your site to a functioning state.

    More about how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Add to cart button’ is closed to new replies.