• Hello friends! I want to ask you for help, since the “Add to cart” button for the gift cards changed to “read more” and I don’t know how to fix it.
    I thank you very much for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Pablo Pérez

    (@pperez001)

    Hi there,

    There is any change to the “Add to cart” button from ouside. Please check if anything else may have changed your button. You can check for any translation plugin, remove other plugin or change your theme. You can do this in a stagin site if your main site is on production.

    I hope you can find how to revert the button.

    Thread Starter iscampos

    (@iscampos)

    Hello! thanks for your reply. I found the plugin that was causing conflict and I already removed it. Now the buttons are visible correctly but I have another error and I just realized it.
    I created several gift cards: birthdays, Christmas, Mother’s Day, Valentine’s Day, among others. And each one has 5 photos assigned. The strange thing is that now reviewing the button issue I realized that all the gift cards have 4 repeated photos. So for example: the Christmas one has the cover photo ok and the remaining 4 photos are the ones that correspond to Valentine’s Day! This shouldn’t happen. I reviewed all the gift cards and the same thing happens in all of them. The first cover photo is ok but the remaining 4 are from Valentine’s Day. ?? I reviewed the images in the media library and the assigned categories are correctly assigned. And it is important to note that I created the gift cards more than a year ago. In other words, they always worked well and this is a recent error.

    Could you help me?
    Thank you so much.

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    Please try the following:

    • Update the images where you assigned the categories
    • Check if the gift card product only has the desired category assigned, without having ‘All’ selected.
    • Also update the gift card product.
    • If none of this works, try creating a new gift card product.

    Please let me know any news.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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